Terms and condition

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Overview
This Privacy Policy governs the manner in which Zana Host collects, uses, maintains, and discloses information collected from users (each, a “User”) of the zanahost.com website (“Site”). To provide you with our Services, we may need (and sometimes be obliged by law) to collect your personal data. We strictly follow industry best practices and adhere to the rules set forth in the General Data Protection Regulation (GDPR), OPPA, CAN-SPAM, and COPPA. This Privacy Policy applies to the Site and all Services offered by Zana Host.

Personal Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

“Do Not Track” Signals
We do not collect any information that may identify you without your permission. However, we use Google Analytics on our website. If you want to know more about Google Analytics and its “Do Not Track” policy, please visit google.com/analytics/terms/us.html.

Right to Access Your Data
If you are an EU citizen and wish to exercise the rights enshrined in Article 15 of the GDPR, please write to us at [email protected].

How We Use Collected Information
Zana Host may collect and use Users’ personal information for the following purposes:

• To Improve Customer Service: Information provided by Users helps us respond to customer service requests and support needs more efficiently.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To Improve Our Site: We may use feedback provided by Users to improve our products and services.
• To Process Payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with third parties except to the extent necessary to provide the service.
• To Send Periodic Emails: We may use the email address to send information and updates pertaining to orders.

How We Protect Your Information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our Site complies with PCI vulnerability standards to create as secure an environment as possible for Users.

Sharing Your Personal Information
We strictly do not sell, trade, or rent Users’ personal identification information to others or any third parties.

Law and Harm
Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections you may have to a government’s request for disclosure of your information.

Right to Be Forgotten
If you want to close your account and delete all information that would allow anyone to identify you, please write to us at [email protected]. Please note that such a request will also terminate your Zana Host account.

Privacy Policy Changes
Zana Host has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy and the Terms of Use. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].